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November 2023 by Candice P.
Incredibly unprofessional. Not only did their machines leave wax trips on my paint, but they obviously don't care about their customers one bit. Since I park in the garage now, I came here to cancel my monthly membership for the SECOND TIME (since I was still getting charged after the first time I cancelled) and was told that someone would be calling me within 24 hrs. They apologized and offered to give me a ceramic wash for the inconvenience. I refused, but the lady reassured me that it would be free and my account was cancelled. I begrudgingly trusted her since there was a couple cars behind me and I felt rushed.A few days later, I heard nothing so I called them myself. They refunded me for the first month, but refused to refund the current month since their computer was showing that I had used their service (against my will!). They completely cheated me, and basically called me a liar since their computers didn't reflect that I was given a complimentary wash. Incredibly unfair and unaccommodating. I may have returned if I needed washes again, but after this experience I urge everyone to venture elsewhere for their carwashes!
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November 2023 by Amber R.
I've used this car wash about two times, and during my most recent visit, I noticed a piece of my car came off while in the wash. I brought it to their attention, and to my surprise, they claimed it wasn't their responsibility. They didn't even offer an apology. Their reasoning was that my car, a 2019 Toyota Corolla that I've owned for only 5 years, should have been more durable. I've used various car washes in the past and have never had this kind of experience.This experience has shown me that they don't take responsibility for their mistakes. It's disappointing.
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October 2023 by Nonna Korkina
I recently visited the car wash and had a greatexperience. Mistie was friendly and attentive, making me feel welcomed from the moment I arrived.I highly recommend the car wash to anyone in need of a professional and thorough cleaning.
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October 2023 by Shaine Winter
Coming to Quick Quack has become essential to my morning routine. It's always efficient, and I can top off my wash with an air freshener for $1. Pina colada ??. Mistie was rocking the front this morning and did a great job getting everyone through. Excellent work guys, thank you.
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October 2023 by Du-Bz
always super courteous and respectful. fast easy and the best car wash around for your money. thank you quick quack
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October 2023 by mikki
hi, the car was washed perfectly, but almost all the vacuum cleaners are turned off and 2-3 work very poorly, there are no rags for the car either, I don’t recommend it to anyone who wants to completely clean the car. ?
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October 2023 by Phillip Faggan
Just visited for first time. Car was soaked after dryer, no towels and my windshield was filthy after. The branch by Costco is much better.
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October 2023 by Sarah Ha
Friendly staff. Decent location. Kind of hard to drive into with a Silverado extended bed. But it's not too bad
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October 2023 by Jessica S.
They always ask for me to upgrade to the membership. They should take a simple no, especially after they point out the price. They asked me why not and stated when I was there last. I don't need to be asked into my why not. They pointed out the speedy lane for members. I said I am in no rush. I just don't need to keep having to say no. I need to find a place where I don't feel pressured or annoyed at a simple car wash. The quality is good for a single wash. Some workers take my first No and are nice. Not today.
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October 2023 by Jim H.
This location is usually busy and the company is obviously making a lot of money. Unfortunately, they don't seem to be willing to spend a little money to fix their vacuum cleaners. Often times they are broken. It would be a little helpful if someone just put a out of service sign on the broken ones. you have to pick one and just guess whether or not it's broken. If it's broken, get in your car and try another one.
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September 2023 by Cherelle H.
I had a great experience with the Prairie City location in Folsom today. Mistie was amazing and cheerful when I pulled up and got me signed up with a ceramic membership. I had week old writing on my windows from my birthday and the wash got it all off!
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September 2023 by Masouda Zaki
Quick Quack Car Wash is absolutely incredible! Their customer service is on another level, especially Noah!
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September 2023 by Meagan Torres
The only quick quack I use! Love the customer service. :D
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September 2023 by Oleksii Konovalov
Satisfied with the service, very fast and not expensive! And special thanks to the girl that she was very patient with me, it was just my first time!!!
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August 2023 by Aja King
Quick quack car wash has always been my favorite. They have great customer service. Always get the best service with the car wash.